Service Policies
Booking & Confirmation
All services are coordinated through local providers upon manual request. Booking is considered final only after a formal confirmation is sent via your preferred contact method. We do not claim instant availability due to the sacred and personal nature of our rituals and travel arrangements.
Cancellation Guidelines
Requests for cancellation must be submitted at least 72 hours prior to the scheduled service date to be eligible for a refund. Cancellations made between 48 and 72 hours will be reviewed case-by-case and may incur a coordination fee to compensate our local partners.
Refund Eligibility
Refunds, once approved, are processed back to the original payment source within 7–10 business days. Please note that certain samagri (ceremonial supplies) and personalized Prasad offerings are non-refundable once the preparation process has commenced.
Third-Party Services
Cabs, boat rides, and room bookings are subject to the specific cancellation policies of their respective operators in Varanasi and other pilgrimage sites. YAJVORI acts as a facilitator and will diligently communicate all individual service terms at the time of your request.